2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...About this app. arrow_forward. Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place : · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans.Oct 12, 2021 · On the /account-landing page, click "Add to balance". Select "Make a one-time payment" (I’m using the amount due.) Select the "Amount due" radio button. Select my existing payment method (I’ve deleted and re-added my CC info multiple times to make sure I didn’t enter the wrong info.) Mar 29, 2021 · Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results. Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile • 2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...Oct 11, 2021 · When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.” There are two buttons at the the bottom that say ‘Dismiss’ and ‘Try again’. Replies (2) . Try this, tap and hold the icon App, then click in App info > in bottom menu click on "Clear data" > Clear all data, then re-start your device and try to sign in with your personal account again. If is not works, uninstall the app, re-start your device, download and install last version of Onenote from PlayStore, and try to sign ...Helper Level 3. 807 replies. 1 year ago. Rebecca Howard wrote: How can I pause internet capability and app usage on my child’s phone line? The following thread may help. C. Need to turn off Data at night for kids phones. Like.Jun 17, 2022 · Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed. "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain. Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ... I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ...Helper Level 3. 807 replies. 1 year ago. Rebecca Howard wrote: How can I pause internet capability and app usage on my child’s phone line? The following thread may help. C. Need to turn off Data at night for kids phones. Like.Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)?Dec 18, 2020 · I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply. Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106. May 22, 2022 · Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage. Force stop and clear data. This has fixed the issue for my mother’s v20. At least for now…. At least it took away the 3 second pop up notice. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ...Nov 24, 2021 · My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days! Feb 8, 2022 · Never worked since moved over to T-Mobile phone and plan (ironically when T-Mobile took over Spring I downloaded the app and it all worked fine, Made the official move last November and upgraded to new phone (iPhone 13Pro iOS 15.2.1 512GB Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...20 replies 6885 views F fcbleoee First activity 0 replies Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain.About Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH. Replies (2) . Try this, tap and hold the icon App, then click in App info > in bottom menu click on "Clear data" > Clear all data, then re-start your device and try to sign in with your personal account again. If is not works, uninstall the app, re-start your device, download and install last version of Onenote from PlayStore, and try to sign ...This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ...This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs.Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked. You might try and clear your app cache if on Android and try again. Sorry for the rant just looking for insight it was a pain even being able to make a account to use this community but still can’t use email for website and i even have a T-money bank account with any-mobile i’d but no cant use the t-mobile site/app, Just a hacked up a$$ Sprint site lol.20 replies 6885 views F fcbleoee First activity 0 replies Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain.Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place. · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans. · Pay bills, set-up autopay, and ...0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ...T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 123; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 156; Gateways and devices 718; Troubleshooting 1591; Streaming ; Streaming on Us 33; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 6; Blog ...Flashinpan 5G Home Internet Speedtest results are typically in the 180-300 Mbps, with Ping times around 20 ms. Last two days have been 15-40 Mbps, with Ping times of 250-750 ms. My guess is that T-Mobile has. 2023-09-02 01:12:11. Mike Horger A whopping 1.66Mbps down stream woo hoo, faster than AOL in 1996.On your suggestion, I downloaded Edge (I didn't even know they'd released the mac beta version already) and it does the exact same thing that chrome, firefox, the t-mobile app, etc all do. So that's a no-go. Good idea, though. T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile • May 22, 2022 · Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage. Force stop and clear data. This has fixed the issue for my mother’s v20. At least for now…. At least it took away the 3 second pop up notice. And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing.Helper Level 3. 807 replies. 1 year ago. Rebecca Howard wrote: How can I pause internet capability and app usage on my child’s phone line? The following thread may help. C. Need to turn off Data at night for kids phones. Like.Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ...We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs.The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting.Replies (2) . Try this, tap and hold the icon App, then click in App info > in bottom menu click on "Clear data" > Clear all data, then re-start your device and try to sign in with your personal account again. If is not works, uninstall the app, re-start your device, download and install last version of Onenote from PlayStore, and try to sign ...I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ...Answer. Sorry you haven't heard anything back but it's super important we get you account access. We file Help Desk tickets for issues like this so we should be able to give you an update on it if you haven't gotten one by now. Please reach out to our T-Force folks through the social media links in my badge or on our Community-2153 page.I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all.We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy ***Sep 5, 2020 · But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”. 23 replies 9602 views B Userlevel 1 bknobiastate First activity 0 replies Hi everyone, When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.”I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply.After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen ...What appears to happen is that if you try to login with your phone number, and if T-Mobile thinks that you need to reset your password, there is absolutely no way to login to your account. You can't even use the mobile app. (You also can't login to contact support, because that requires logging in to My T-Mobile, and they have no email address ...1 reply When I log in on the web using my laptop or my cell phone, this error appears. F451 Service Unavailable "UH oh; it looks like we have our wired crossed!" Login on the T-Mobile app; this error message appears. "Sorry we're not ready for you yet; we're working on improving your app experience."prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users.It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ...May 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ... Oct 26, 2018 · When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially. All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ...Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile • actually, i just discovered that the correct answer is this: if you have a prepaid account, you can't turn off web guard using either the website or the app. what you CAN do is say bye to the stock t-mobile internet app, and start using google chrome as your browser. web guard doesn't block sites there. hope this helps some of you! Like. Quote. May 25, 2023 · I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ... I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ...I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all. This has been going on for years, not since September 2019. Web developers are ignoring it, and I'm trying to get a T-Mobile rep to escalate it. Probably won't happen, since they are far removed from web developers. They're ignoring browser technology in lieu of people using apps. Got the reps using the word apps for computer programs.May 30, 2020 · To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes. Go to settings → Apps/notifications -> app info -> three dots -> Show System -> com-lge-ims-rcsprovider -> storage. Force stop and clear data. This has fixed the issue for my mother’s v20. At least for now…. At least it took away the 3 second pop up notice.So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account.The fastest way to troubleshoot a more significant software problem with the app is to delete and reinstall it. Press and hold on T-Mobile app icon until the dropdown menu appears. Tap Remove App -> Delete App -> Delete to uninstall it. To begin reinstalling the app, open the App Store and search for the T-Mobile app.Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. Aug 16, 2022 · Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)? T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 123; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 156; Gateways and devices 718; Troubleshooting 1591; Streaming ; Streaming on Us 33; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 6; Blog ...Same, I can buy anything or upgrade its annoying. been trying for a few days. Then you call they said its a 2 hour wait please go online or use app to purchase but all I get it eh “oops we hit a snag” bs. I hope someone from T-mobile answers. The trade in price on the phone when I did get someone was less than was online was giving me and ...Dec 7, 2021 · 13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ... Nov 29, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ... Apr 8, 2022 · Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live. I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ...
Getting "Something went wrong" when I try and authenticate. Since the Apple TV offer is going live I imagine that's what's causing sporadic issues. Maintenence times are usually around this time of night too for the web teams. Mine is working, just checked. You might try and clear your app cache if on Android and try again. . Novo x won
Aug 25, 2022 · I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ... Dec 18, 2020 · I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply. We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps!It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last.I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login.0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ... T-Mobile App "Sorry, we cannot connect..." Does anyone know anything about this error message? I'll add a screenshot when it lets me (issue uploading). I get the error when I try to log into the app. I have a Nexus 6P and I'm on the latest beta build of Android O. 4 comments share save hide report 100% Upvoted This thread is archivedAbout Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH.prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users. The error that states that "we're not ready for you yet" means that your account type is not compatible with our T-Mobile App. It sounds like our teams are working to get your T-Mobile ID (email address) that was associated with the prepaid account reset to work with postpaid. Apr 8, 2022 · Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live. It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ....